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Post by Deleted on Jan 29, 2017 0:41:32 GMT
i got one. i recall some kind of countdown when you ordered. i think it was saying around 18 remaining when i bought mine. anyway, it arrived, signed on the front in gold marker. not bothered listening to it yet though. Hi All, Dolly, Just out of interest what date did you order ? I ordered 02/01-16:47 and my Order number was 39914.
Geoff.
hi , just looked back. my paypal was deducted on the 28/12. i presume this was when i actually ordered it. there is a transaction ID of CR-39597. not sure if this is the order number you refer to.cheers.
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Post by Deleted on Jan 29, 2017 14:10:21 GMT
Hi All, Dolly, Just out of interest what date did you order ? I ordered 02/01-16:47 and my Order number was 39914.
Geoff.
hi , just looked back. my paypal was deducted on the 28/12. i presume this was when i actually ordered it. there is a transaction ID of CR-39597. not sure if this is the order number you refer to.cheers. Hi All, I ordered mine on the 02/01 so someone has not done their job right! Did you not get a confirmation e-mail from cherry red records ? the order number would have been on that. I am not at all impressed with the company with offering a discount of £5 also I forwarded the reply to the chairman nothing! I gave them a call to make sure he got it was told he hardly ever goes into the place ? was promised they would get in touch when they can so I'll give it a week before my next step.
Not a very professional set up when the Chairman can't bother to get a complaint dealt with is it ? I mean if I was in a position like him I would want to know what the hell is going on as it makes the company look very amateurish at best. Next step is trying to contact Bob Young directly as well as trading standards, a bit of a palaver just to get what I paid for really.....
Geoff
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Post by dennis on Jan 29, 2017 15:06:38 GMT
Is it possible to send Bob a message explaining your plight via his website - if only to see if he can make any useful suggestions? Do make it clear that you're not planning to stalk him or set up camp outside his gaff!
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Post by Deleted on Jan 29, 2017 20:22:36 GMT
hi , just looked back. my paypal was deducted on the 28/12. i presume this was when i actually ordered it. there is a transaction ID of CR-39597. not sure if this is the order number you refer to.cheers. Hi All, I ordered mine on the 02/01 so someone has not done their job right! Did you not get a confirmation e-mail from cherry red records ? the order number would have been on that. I am not at all impressed with the company with offering a discount of £5 also I forwarded the reply to the chairman nothing! I gave them a call to make sure he got it was told he hardly ever goes into the place ? was promised they would get in touch when they can so I'll give it a week before my next step.
Not a very professional set up when the Chairman can't bother to get a complaint dealt with is it ? I mean if I was in a position like him I would want to know what the hell is going on as it makes the company look very amateurish at best. Next step is trying to contact Bob Young directly as well as trading standards, a bit of a palaver just to get what I paid for really.....
Geoff
i delete my confirmation emails once i have taken delivery. just seaarched my trash and found it! 39597 is my order number. order taken on the 28th december. i see you ordered on 2nd january?, well, as i said.... there were only 18 out of 50 available when i ordered.....so no surprise there was none left. cheers
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Post by Deleted on Jan 30, 2017 18:31:58 GMT
Hi All, I ordered mine on the 02/01 so someone has not done their job right! Did you not get a confirmation e-mail from cherry red records ? the order number would have been on that. I am not at all impressed with the company with offering a discount of £5 also I forwarded the reply to the chairman nothing! I gave them a call to make sure he got it was told he hardly ever goes into the place ? was promised they would get in touch when they can so I'll give it a week before my next step.
Not a very professional set up when the Chairman can't bother to get a complaint dealt with is it ? I mean if I was in a position like him I would want to know what the hell is going on as it makes the company look very amateurish at best. Next step is trying to contact Bob Young directly as well as trading standards, a bit of a palaver just to get what I paid for really.....
Geoff
i delete my confirmation emails once i have taken delivery. just seaarched my trash and found it! 39597 is my order number. order taken on the 28th december. i see you ordered on 2nd january?, well, as i said.... there were only 18 out of 50 available when i ordered.....so no surprise there was none left. cheers Hi All, Doll, That very idea hadn't gone by me that is why I fired off an email concerning that very problem, received a reply confirming a signed copy was mine needless to say I am now stuck with an unsigned copy you can see the response I got and I only received that after complaining to the guys superior who just passed it back and the initial guy offered the partial refund.
I sent a further e-mail explaining I wasn't happy and that a good will gesture would have been to have the copy I received returned to then be signed by Bob to which he never replied again so I e-mailed the Chairman directly - No Reply, called spoke to another manager who informed me the Chairman hardly visits and he would have definitely received the e-mail so I left my phone number.
So far again no phone call or response again My next step is trading standards and see how I legally stand about obtaining what I was confirmed but never in receipt of, very poor as far as customer relations go IMHO.....
dennis Already done that matey but if I am honest I do not expect an answer because he must get tons of mail from fans, all I said was "please contact me about purchase of a signed copy." I'll wait a couple of days and give it another try or try via the official Quo site see if they can help in any way, many thanks for the suggestion I am just so frustrated about the whole affair....
Geoff.
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Post by dennis on Jan 31, 2017 8:21:47 GMT
Geoff - It might be worth retrying Bob, but perhaps taking the more "tale of woe" approach in the hope that he may take pity on you. Assuming there's anything he can do for you, of course.
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Post by Deleted on Apr 8, 2017 14:47:19 GMT
Hi All, dennis @dolliebloo Success at last it arrived my signed copy of 'Bob Young-Back In Quo Country'..... Just_Cuz_13
Geoff.
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Post by Deleted on Apr 9, 2017 15:03:55 GMT
Hi All, dennis @dolliebloo Success at last it arrived my signed copy of 'Bob Young-Back In Quo Country'..... Just_Cuz_13
Geoff.
well done.... ps....it's rubbish anyway.
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Post by Deleted on Apr 9, 2017 17:49:22 GMT
Hi All, @dolliebloo I like some of the stuff as some tracks work and some don't but it's just Bob Young sings country really....
Geoff.
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Post by dennis on Apr 9, 2017 20:34:12 GMT
I like Bob's take on these songs better than any of the official Quo studio output over the last 35 years, although that is damning him with faint praise, of course!
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