Refund deadline!!!

Thanks for the tip! I emailed Duroc yesterday and am still waiting for a reply...

Songkick are at least on the ball.  Email back saying it will be processed and in my bank account in 10 days.

I did get an email from Duroc.  Standard issue as the other ones.

it might be a handful of people but that is because only a handful know about it.  if they put it on the official site i think they would see a few more.

Got a reply from Duroc, who have authorised a refund with the promoter.

So... little over a week since it was announced (NOT via Quo themselves) that there would be refunds there's now suddenly a deadline.

Not one official statement from the management regarding this - merely (but much appreciated) fans posting on here.

A few titbits in papers/websites about refunds but lack of clarity and information about how to get these refunds. People who MAY have seen the story and tried to get a refund through Songkick, etc, and REFUSED will think they don't have a chance, when it reality, they do.

The vast majority of people who bought tickets will be none the wiser about the chance to get refunds. They will find out on the night about Rick.

The decision by Porter to spend his time being personal and insulting towards fans rather than making the same offer as any other artist would do is truly shameful. But then, I remember now... He is a publicist, not a manager, so won't want to "damage the reputation of the Quo name".

Words fail me about this process.

i copied the team rock release on Ftmo, MCD, and quo facebook. Clearly loads of people there who want and had not heard of refunds. 

I asked ftmo to post the team rock coverage as a new topic, but they were waiting for something from Duroc. 

This is is a false deadline. If anyone still wants a refund after 30th, they will get it...they might have to push it, but they will get it.

and if it's only a hand full who want refunds, what's it matter how long the refunds go on. 

I think they have painted themselves into a bit of a corner here.  They have set a precedent of giving refunds but have failed to publicise this to the wider fan base.  Now we can argue all day how many people care if Rick is playing or not but there will be a few, more than handful, who a. Might not know rick isn't playing or B. are unaware they can get a refund but would take one if offered.  If these people turn around after the cut off date Duroc don't have a leg to stand on and I can't see how they can refuse a refund. 

What management should have done was have all the ticket agencies who sold tickets to email those who had bought tickets giving them the option of a refund.  At least that would be the morally correct thing to do ,not to do it discreetly to those who happened to question them about refunds. 

It all smacks of a money grab which leaves a very bad taste.